RESOLUTE CONNECTION

Resolute Connection is a full service agency that specializes in curing non-performing and deliquent
patient accounts with a comprehensive suite of first party pre-collection services.

OUR MISSION

Resolute Connection provides superior value with unsurpassed service through innovative solutions to early stage revenue recovery management. We deliver unwavering high standards of honesty, trust and professionalism with a commitment to customer dignity, compassion and respect.

Resolute Connection was built on a foundation of respect. We respect your right to get paid, while still having compassion for those that owe the bill. This mentality is an anchor for our soft-touch approach and strategic partnerships with our clients.

With the Affordable Care Act in uncertainty, as well as other legislation, patient’s face more difficult choices in paying for services rendered or products purchased. People want to pay, they just don’t have the means to pay. It takes more time and attention to educate them on why your bill should be moved up to the top of their pile, but Resolute Connection firmly feels that if we care, listen and decrease the unknowns, we can deliver results.

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COMPASSION    RESPONSIVENESS     TRUST     RELIABLILITY     RESPECT     EXCELLENCE     TEAMWORK     INTEGRITY     PRAGMATISM

OUR TEAM

Resolute Connection is a full service agency that specializes in curing non-performing and delinquent
patient accounts with a comprehensive suite of first party pre-collection services.

CHIEF EXECUTIVE OFFICER

Jimi Bingham

Jimi Bingham has been with Resolute Connection since January 1987 and serves in the capacity of Chief Executive Officer. Jimi is responsible for the education of our core competencies and to support staff on issues such as revenue cycle management techniques, client service, and systems utilization. Jimi oversees most special projects undertaken by Resolute Connection, and serves as the primary liaison between the agency and most of our hospital clients. Jimi is a graduate/alumnus of the University of Southern California.

CREATIVE TALENT EXECUTIVE

Omar Perez

BUSINESS DEVELOPMENT MANAGER

Josh Grossblatt

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